During Covid-19 Endemic

Neurotherapeutic Pediatric Therapies is offering both in-clinic appointments and telehealth as options for services. Available in-clinic appointments are based on scheduling availability, capacity limits, and continued safety for our clients and staff.

We are following updated procedures and guidelines provided by the Center for Disease Control and Prevention (CDC), The Oregon Health Authority (OHA) and local health departments to help keep your family members and our Neuro team safe and healthy. Please see below for details regarding in-clinic services, what to do when you are sick, arrival, and check in guidelines

In-Clinic Services

In order to keep everyone safe, we have the following requirements for all in-clinic services at this time.

  • Contact us immediately if you, your child have symptoms of illness, have been exposed to COVID-19, or if anyone in your household has a positive COVID-19 test.
  • Do not schedule or attend in-clinic visits if you have COVID-19. We will reschedule your session to telehealth or when it is safe to do so.
  • Handwashing or the use of hand sanitizer is required upon entry.
  • Medical Grade Masks are required indoors for all staff as well as clients (ages 2 and up), parents/guardians, and visitors. We will provide masks for you.**
  • Concerns over mask tolerance can be discussed with your therapist or our Medical Director, prior to your appointment/visit to our clinics.

** Even with the lifting of masking mandates for indoor public spaces, masks are still required for healthcare facilities like ours.

What to do when you/someone in your household is sick

Contact us as soon as possible! Symptoms of Covid are: cough, fever, or shortness of breath. Kids with Covid can also have other symptoms such as sore throat, headache, runny nose, vomiting or diarrhea.

When to Call Out Sick - Covid-19
Entry into Neuro buildings - updated 9/26/2022

Arrival and Check-In

Our waiting rooms are closed at this time. We ask for you to remain outside of the clinic or in your car when you arrive. Here is what you can expect to do/experience when checking in for your in-clinic appointments.

  • Call the receptionist to check in and answer screening questions. If no one answers, it is okay. Your therapist is expecting you and will be out shortly.
  • Please wait where you are, the therapist will meet you and escort you/your child into the building and treatment room. Only one family member/caregiver will be allowed to attend the session. Interpretive services will also be allowed if needed.
  • The therapist will complete a temperature check
  • Everyone will hand wash/sanitize before the session
  • Stay 6 feet apart from non-family members when possible

Covid-19 guidelines for in-clinic treatment sessions
  • Individual treatment rooms for clients as needed/required
  • Designate treatment space for each therapist during therapy sessions
  • Mask requirements for all staff and other personal protective equipment (PPE) when appropriate
  • Portable HEPA Filters for indoor treatment rooms and spaces
  • Limit the number of clients seen at each clinic location
  • Schedule additional time for the sanitizing of treatment rooms, equipment, and high touch areas

Questions?

We remain committed to supporting you/your child and family in the safest way possible. Adherence to these expectations is a requirement of all in-person services in all settings.

If you have questions about these and other steps that we have taken to help keep our clients and employees safe, please do not hesitate to ask. You can talk with your provider directly or email:

  • Scheduling Team at schedule@nt4kids.org if you are receiving occupational, physical, or speech therapy services.
  • Care Coordinators at MH.Med@nt4kids.org if you are receiving mental health or medical program services.
  • Interim Executive Director, Dr. Amanda Watters at amanda.w@nt4kids.org.

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